What is the IMPACT Management Training Programme?
The IMPACT Management Training Programme is a series of 6 workshops designed to develop the skills, knowledge and confidence of Managers and Supervisors. The framework for this programme is the Management National Occupational Standards devised by employers. IMPACT helps candidates to develop the behaviours, knowledge and understanding to become more effective managers or supervisors.
Who is it for?
This programme is aimed at newly-appointed or unqualified first line managers/supervisors with responsibility for managing budgets; allocating work to team members, colleagues or contractors; achieving specific results; and for some decision making. There are no formal entry qualifications, however participants should be working in an appropriate job role.
How is the IMPACT programme delivered?
A typical course is delivered over 3 months, with a half-day workshop every second week. This allows ample time for tuition, practice and review. Courses are delivered at our custom-built training facilities at Tell House, Dumbarton or can be delivered on-site.
Why Tell?
Tell has delivered management qualifications for over 10 years. We give our candidates the opportunity to develop their management performance, become more effective within their company, and to progress their career.
Structure of the IMPACT programme
| Workshop Title | The Aim of this workshop is to enable participants to: | By the end of this workshop, participants will understand: |
| I'm a Manager, get me in there! | Reflect on what makes a good manager and commit to develop management skills | Needs and motivations; How their actions impact on others; How to challenge the status quo; How to overcome barriers |
| Managing in modern times | Identify sources of information that will enable them to manage responsibly | How to gather the right information; Compliance issues; Politics of the workplace; How to make decisions |
| Plan for success | Develop planning and performance management skills | Why a vision of the future is important; How to set priorities; How to set smart objectives; How to improve performance |
| Accentuate the positive | Communicate effectively with their team and other customers | Why a common purpose is important; How to use different styles to communicate effectively; How to present information; How to make their team accountable |
| Cultivating a positive attitude | Build a team that wants to succeed | How to inspire others; Why a mutual support system is vital in a team; Why promoting innovation is necessary; How to develop their team |
| Take control of your team | Focus on and embrace change | How to identify critical success factors; How to build consensus; How to respond positively to setbacks; How to take opportunities to achieve long-term aims |
For full details of the IMPACT Management Training Programme, please contact Angela Kershaw:
The Tell Organisation Ltd
Tell House
Bankend Road
Dumbarton G82 2RT
Tel: 01389 726555
Fax: 01389 726677
E-mail:
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