Duration : Approximately 6-8 months
At Tell our approach to the delivery of Scottish Vocational Qualifications (SVQs) is to consult with you, the employer, to ensure that the Personal Training and Development programme suits your business needs and helps to provide you with the competitive edge you need to support your business growth.
The SVQ at Level 2 in Health and Social Care (adults) is accredited against the National Standards by the Scottish Qualifications Authority (SQA).
To achieve this SVQ at level 2, candidates are required to complete 6 units, 4 mandatory and 2 optional units chosen from the attached summary list. Candidates will be supported by their assessor in 1:1 and group sessions, either at Tell House or the candidate’s workplace, to gather evidence and complete the work for each unit, and in the building of their Portfolio. They may also attend training workshops on relevant subjects including Moving and Assisting; Equality, Diversity & Rights; Infection Control (incorporating Catheter & Stoma Care), Medication in the Elderly, Care Planning & Record Keeping.
The variable elements of the course content - the selection of the optional units and the delivery methods selected will be agreed in consultation with the candidate’s employer or line manager, ensuring that the SVQ and associated training is tailored to the requirements of the business, and the candidate’s job role within it.
Candidates will then receive an Induction consisting of an introduction to the Award and the Mandatory Units, their own Personal Development Programme; and be introduced to their first optional unit. Thereafter, and in line with the delivery methods chosen, the candidates will attend Personal Development, Assessment, Guidance, Support and Feedback sessions, and training workshops as determined by the employer and candidate.
Costs include awarding body Registration and Certification fees, Support/guidance sessions, Assessment, and Verification by The Tell Organisation’s experienced and fully qualified staff.
Mandatory Units
DK3V 04 (HSC21) - Communicate with, and complete records for individuals
- Work with individuals and others to identify the best forms of communication
- Listen and respond to individuals’ questions and concerns
- Communicate with individuals
- Access and update records and reports
DK8W 04 (HSC22) - Support the health and safety of yourself and individuals
- Carry out health and safety checks before you begin work activities
- Ensure your actions support health and safety in the place you work
- Take action to deal with emergencies
DK6D 04 (HSC23) - Develop your knowledge and practice
- Evaluate your work
- Use new and improved skills and knowledge in your work
DK6X 04 (HSC24) - Ensure your own actions support the care, protection and well-being of individuals
- Relate to and support individuals in a way they choose
- Treat people with respect and dignity
- Assist in the protection of individuals
Optional Units
DK3G 04 (HSC25) - Carry out and provide feedback on specific plan of care activities
- Carry out specific plan of care activities
- Provide feedback on specific plan of care activities
- Contribute to revisions of specific plan of care activities
DK7F 04 (HSC26) - Support individuals to access and use information
- Support individuals to identify information to meet their needs
- Enable individuals to access, select and use information
- Enable individuals to evaluate the information
DK72 04 (HSC27) - Support individuals in their daily living
- Agree with individuals the support they require for their daily living
- Assist individuals in activities to promote their well being
- Help individuals access other support to promote their well being
DK84 04 (HSC28) - Support individuals to make journeys
- Support individuals to plan journeys
- Accompany individuals on journeys
DK88 04 (HSC29) - Support individuals to meet their domestic and personal needs
- Support individuals to obtain, prepare and store food that meets their nutritional and dietary requirements
- Support individuals to identify and obtain household and personal goods
- Support individuals to keep their home healthy, safe and secure
DK7E 04 (HSC210) - Support individuals to access and participate in recreational activities
- Support individuals to identify their recreational interests and preferences
- Encourage and support individuals to participate in recreational activities
- Encourage and support individuals to review the value of the recreational activities
DK8H 04 (HSC211) - Support individuals to take part in development activities
- Prepare individuals and the environment for development activities
- Support individuals to take part in development activities
- Contribute to the evaluation of agreed development activities
DK70 04 (HSC212) - Support individuals during therapy sessions
1. Prepare and maintain environments, equipment and materials prior to, during and after therapy sessions
2. Support individuals prior to and within therapy sessions
3. Observe and provide feedback on therapy sessions
DK4V 04 (HSC213) - Provide food and drink for individuals
If you choose this Unit, you cannot do Unit DK7M 04 (HSC214) as well
- Support individuals to communicate what they want to eat and drink
- Prepare and serve food and drink
- Clear away when individuals have finished eating and drinking
DK7M 04 (HSC214) - Help individuals to eat and drink
If you choose this Unit, you cannot do Unit DK4V 04 (HSC213) as well
- Make preparations to support individuals to eat and drink
- Support individuals to get ready to eat and drink
- Help individuals consume food and drink
DK7N 04 (HSC215) - Help individuals to keep mobile
- Support individuals to keep mobile
- Observe any changes in the individual’s mobility and provide feedback to the appropriate people
DK78 04 (HSC216) - Help address the physical comfort needs of individuals
- Assist in minimising individuals’ pain or discomfort
- Assist in providing conditions to meet individuals’ need for rest
DK94 04 (HSC217) - Undertake agreed pressure area care
- Prepare to carry out pressure area care
- Carry out pressure area care
DK8P 04 (HSC218) - Support individuals with their personal care needs
If you choose this Unit, you cannot do Unit DK85 04 (HSC219) as well
- Support individuals to go to the toilet
- Enable individuals to maintain their personal hygiene
- Support individuals in personal grooming and dressing
DK85 04 (HSC219) - Support individuals to manage continence
If you choose this Unit, you cannot do Unit DK8P 04 (HSC218) as well
- Support individuals to maintain continence
- Support individuals to use equipment to manage continence
DK9J 04 (HSC220) - Maintain the feet of individuals who have been assessed as requiring help with general foot care.
- Contribute to the care and maintenance of individuals’ feet
- Apply dressing and medicaments to individual’s feet
DL4A 04 (HSC221) - Assist in the administration of medication
- Prepare for the administration of medication to individuals
- Assist in and record the administration of medications
DK75 04 (HSC222) - Support individuals prior to, during and after clinical procedures
- Prepare individuals for clinical activities
- Support individuals during and following clinical activities
DK49 04 (HSC223) - Contribute to moving and handling individuals
- Prepare individuals, environments and equipment for moving and handling
- Enable individuals to move from one position to another
DK9W 04 (HSC224) - Observe, monitor and record the conditions of individuals
- Observe and monitor individuals’ conditions
- Record and report changes to the appropriate people
- Carry out instructions to meet individuals’ changing conditions
DK8J 04 (HSC225) - Support individuals to undertake and monitor their own health care
- Support individuals when undertaking procedures, treatments and dressings
- Support individuals when obtaining specimens and taking physical measurements
DK8L 04 (HSC226) - Support individuals who are distressed
- Identify aspects of individuals lives that may cause distress
- Work with individuals and others to deal with their distress
- Support individuals through periods of stress and distress
DK60 04 (HSC227) - Contribute to working in collaboration with carers in the caring role
- Contribute to working in collaboration with carers to identify their needs and preferences
- Contribute to working with carers to access and use resources, services, facilities and support groups
- Contribute to the review of services and facilities for carers
DK48 04 (HSC228) - Contribute to effective group care
- Contribute to group care that supports the physical, social and emotional needs of the group and its members
- Contribute to the implementation of group care programmes and activities
- Contribute to the assessment of group care
DK77 04 (HSC229) - Gain access to, and ensure individuals’ homes are secure
- Follow procedures to access and secure individuals’ homes
- Take appropriate action when you cannot access individuals’ homes
- Review procedures for accessing and securing individuals’ homes
DK9M 04 (HSC230) - Manage environments and resources during clinical activities
- Prepare environments and resources for use during clinical activities
- Monitor and manage the environment and resources during and after clinical activities
DK4L 04 (HSC232) - Protect yourself from the risk of violence at work
- Help to de-escalate a potentially violent situation
- Review the incident for recording and monitoring purposes





