Care Services Leadership and Management

The Scottish Vocational Qualification (SVQ) Level 4 in Care Services Leadership and Management at SCQF Level 10 recognises the knowledge and skills required from candidates working in management within the care sector. It has been designed to provide a robust and certificated qualification which equips individuals with a range of knowledge, skills and values to enable them to take on the leadership and management challenges facing care services today.

The qualification covers areas such as managing and developing yourself and your workforce within care services, leading and managing practice that promotes the safeguarding of individuals, health and safety in the work setting and effective communication systems and practice. This SVQ has been designed to meet the Scottish Social Services Council (SSSC) registration requirements for care managers.

To achieve this qualification, candidates must complete 4 mandatory units and 4 optional units. Candidates completing a Professional Apprenticeship at this level must also complete between 2 and 5 Career Skill Units with a minimum of 20 credits.

Full details of the qualification can be found on the SQA or EAL Website as appropriate using the following link :

Full details of the Modern Apprenticeship framework can be found on the Skills Development Scotland Website using this link :

Qualification Professional Apprenticeship
SVQ Level 4
SCQF Level 10
Course Code GJ9V 24
Mandatory Units

Candidates must complete all 4 Units:

H7LG 04 10 SCQF Credits Manage and develop yourself and your workforce within care services
H7LH 04 12 SCQF Credits Lead and manage practice that promotes the safeguarding of individuals
H7LJ 04 11 SCQF Credits Lead and manage practice for health and safety in the work setting
H7LK 04 11 SCQF Credits Lead and manage effective communication systems and practice
Optional Units

Candidates must choose 4 units:

H7LL 04 12 SCQF Credits Lead and manage change within care services
H7LM 04 10 SCQF Credits Actively engage in the safe selection and recruitment of workers and their retention in care
H7LN 04 11 SCQF Credits Manage a dispersed workforce to meet the needs and preferences of individuals at home
H7LP 04 10 SCQF Credits Manage the allocation, progression and quality of work in care service provision
H7LR 04 11 SCQF Credits Lead and manage provision of care services that promotes the wellbeing of individuals
H7LS 04 12 SCQF Credits Lead and manage provision of care services that deals effectively with transitions and significant life events
H7LT 04 11 SCQF Credits Lead and manage practice that involves key people in care service provision to achieve positive outcomes for individuals
H7LV 04 11 SCQF Credits Lead and manage systems, procedures and practice for assessment, plans and reviews within care services
H7LW 04 12 SCQF Credits Lead and manage the provision of care services that supports the development of children and young people
H7LX 04 10 SCQF Credits Lead and manage group living provision with care services
H7LY 04 11 SCQF Credits Lead and manage work with networks, communities, other professionals and organisations for care service provision
H7M1 04 10 SCQF Credits Manage arrangements for workers in care services placed within external multi-disciplinary teams
H7M2 04 11 SCQF Credits Lead and manage inter-professional teams
H7M3 04 10 SCQF Credits Lead the performance management of care service provision
H7M4 04 11 SCQF Credits Lead and manage the quality of care service provision to meet legislative, regulatory, registration and inspection requirements
H7M5 04 12 SCQF Credits Develop operational plans and manage resources to meet current and future demands on the provision of care services
H7M6 04 10 SCQF Credits Contribute to the strategic policies of care services
H7M7 04 12 SCQF Credits Develop, implement and review strategic business plans that support the continuing development and viability of care services provision
H7M8 04 10 SCQF Credits Manage systems, procedures and practice within care services for receiving, responding to and learning from compliments, concerns and complaints
H7M9 04 10 SCQF Credits Manage the conduct and performance of workers in care services
H7MA 04 12 SCQF Credits Market, cost and contract to ensure the viability of your provision of care services
H7YG 04 11 SCQF Credits Lead and manage the provision of care services that supports the development of positive behaviour
H7Y7 04 10 SCQF Credits Develop risk management plans to promote independence in daily living
H7Y9 04 11 SCQF Credits Assess individual preferences and needs
H7YA 04 10 SCQF Credits Lead the service delivery planning process to achieve outcomes for individuals
H7YC 04 10 SCQF Credits Manage tendering and contracting processes in health and social care settings
H7YD 04 9 SCQF Credits Manage programmes
H7YE 04 11 SCQF Credits Manage projects
H7YF 04 14 SCQF Credits Manage and use of financial resources
Career Skills Units

Professional Apprentices should complete Career Skills units at SCQF Level 8 or above and achieve a minimum of 20 Credits in total:

FE1K 04 6 SCQF Credits Implement, monitor and review change
  Or  
HF80 04 6 SCQF Credits Implement change
FE1J 04 6 SCQF Credits Plan change across teams
  Or  
HK2A 04 6 SCQF Credits Plan change
FE1A 04 4 SCQF Credits Chair meetings
FE1M 04 6 SCQF Credits Manage and evaluate information systems
FE1F 04 6 SCQF Credits Monitor and evaluate contracts
  Or  
HL44 04 6 SCQF Credits Monitor and evaluate the performance of contractors
FE19 04 10 SCQF Credits Plan, run and evaluate projects
  Or  
H8H0 04 10 SCQF Credits Manage projects
FE17 04 6 SCQF Credits Prepare, co-ordinate and monitor operational plans
DR75 04 9 SCQF Credits Provide leadership in your area of responsibility
FM4L 04 10 SCQF Credits Promote equality of opportunity, diversity and inclusion in your organisation
  Or  
H69C 04 9 SCQF Credits Promote equality of opportunity, diversity and inclusion
Restricted Combinations
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Professional Apprenticeship in Care Services Leadership and Management SCQF Level 10 (GJ9V 24)