The Scottish Vocational Qualification (SVQ) Level 4 in Care Services Leadership and Management at SCQF Level 10 recognises the knowledge and skills required from candidates working in management within the care sector. It has been designed to provide a robust and certificated qualification which equips individuals with a range of knowledge, skills and values to enable them to take on the leadership and management challenges facing care services today.
The qualification covers areas such as managing and developing yourself and your workforce within care services, leading and managing practice that promotes the safeguarding of individuals, health and safety in the work setting and effective communication systems and practice. This SVQ has been designed to meet the Scottish Social Services Council (SSSC) registration requirements for care managers.
To achieve this qualification, candidates must complete 4 mandatory units and 4 optional units. Candidates completing a Professional Apprenticeship at this level must also complete between 2 and 5 Career Skill Units with a minimum of 20 credits.
Full details of the qualification can be found on the SQA or EAL Website as appropriate using the following link :
Full details of the Modern Apprenticeship framework can be found on the Skills Development Scotland Website using this link :
| Qualification | Professional Apprenticeship |
| SVQ Level | 4 |
| SCQF Level | 10 |
| Course Code | GJ9V 24 |
Mandatory Units
Candidates must complete all 4 Units:
| H7LG 04 | 10 SCQF Credits | Manage and develop yourself and your workforce within care services |
| H7LH 04 | 12 SCQF Credits | Lead and manage practice that promotes the safeguarding of individuals |
| H7LJ 04 | 11 SCQF Credits | Lead and manage practice for health and safety in the work setting |
| H7LK 04 | 11 SCQF Credits | Lead and manage effective communication systems and practice |
Optional Units
Candidates must choose 4 units:
| H7LL 04 | 12 SCQF Credits | Lead and manage change within care services |
| H7LM 04 | 10 SCQF Credits | Actively engage in the safe selection and recruitment of workers and their retention in care |
| H7LN 04 | 11 SCQF Credits | Manage a dispersed workforce to meet the needs and preferences of individuals at home |
| H7LP 04 | 10 SCQF Credits | Manage the allocation, progression and quality of work in care service provision |
| H7LR 04 | 11 SCQF Credits | Lead and manage provision of care services that promotes the wellbeing of individuals |
| H7LS 04 | 12 SCQF Credits | Lead and manage provision of care services that deals effectively with transitions and significant life events |
| H7LT 04 | 11 SCQF Credits | Lead and manage practice that involves key people in care service provision to achieve positive outcomes for individuals |
| H7LV 04 | 11 SCQF Credits | Lead and manage systems, procedures and practice for assessment, plans and reviews within care services |
| H7LW 04 | 12 SCQF Credits | Lead and manage the provision of care services that supports the development of children and young people |
| H7LX 04 | 10 SCQF Credits | Lead and manage group living provision with care services |
| H7LY 04 | 11 SCQF Credits | Lead and manage work with networks, communities, other professionals and organisations for care service provision |
| H7M1 04 | 10 SCQF Credits | Manage arrangements for workers in care services placed within external multi-disciplinary teams |
| H7M2 04 | 11 SCQF Credits | Lead and manage inter-professional teams |
| H7M3 04 | 10 SCQF Credits | Lead the performance management of care service provision |
| H7M4 04 | 11 SCQF Credits | Lead and manage the quality of care service provision to meet legislative, regulatory, registration and inspection requirements |
| H7M5 04 | 12 SCQF Credits | Develop operational plans and manage resources to meet current and future demands on the provision of care services |
| H7M6 04 | 10 SCQF Credits | Contribute to the strategic policies of care services |
| H7M7 04 | 12 SCQF Credits | Develop, implement and review strategic business plans that support the continuing development and viability of care services provision |
| H7M8 04 | 10 SCQF Credits | Manage systems, procedures and practice within care services for receiving, responding to and learning from compliments, concerns and complaints |
| H7M9 04 | 10 SCQF Credits | Manage the conduct and performance of workers in care services |
| H7MA 04 | 12 SCQF Credits | Market, cost and contract to ensure the viability of your provision of care services |
| H7YG 04 | 11 SCQF Credits | Lead and manage the provision of care services that supports the development of positive behaviour |
| H7Y7 04 | 10 SCQF Credits | Develop risk management plans to promote independence in daily living |
| H7Y9 04 | 11 SCQF Credits | Assess individual preferences and needs |
| H7YA 04 | 10 SCQF Credits | Lead the service delivery planning process to achieve outcomes for individuals |
| H7YC 04 | 10 SCQF Credits | Manage tendering and contracting processes in health and social care settings |
| H7YD 04 | 9 SCQF Credits | Manage programmes |
| H7YE 04 | 11 SCQF Credits | Manage projects |
| H7YF 04 | 14 SCQF Credits | Manage and use of financial resources |
Career Skills Units
Professional Apprentices should complete Career Skills units at SCQF Level 8 or above and achieve a minimum of 20 Credits in total:
| FE1K 04 | 6 SCQF Credits | Implement, monitor and review change |
| Or | ||
| HF80 04 | 6 SCQF Credits | Implement change |
| FE1J 04 | 6 SCQF Credits | Plan change across teams |
| Or | ||
| HK2A 04 | 6 SCQF Credits | Plan change |
| FE1A 04 | 4 SCQF Credits | Chair meetings |
| FE1M 04 | 6 SCQF Credits | Manage and evaluate information systems |
| FE1F 04 | 6 SCQF Credits | Monitor and evaluate contracts |
| Or | ||
| HL44 04 | 6 SCQF Credits | Monitor and evaluate the performance of contractors |
| FE19 04 | 10 SCQF Credits | Plan, run and evaluate projects |
| Or | ||
| H8H0 04 | 10 SCQF Credits | Manage projects |
| FE17 04 | 6 SCQF Credits | Prepare, co-ordinate and monitor operational plans |
| DR75 04 | 9 SCQF Credits | Provide leadership in your area of responsibility |
| FM4L 04 | 10 SCQF Credits | Promote equality of opportunity, diversity and inclusion in your organisation |
| Or | ||
| H69C 04 | 9 SCQF Credits | Promote equality of opportunity, diversity and inclusion |