by Colin McNab | Apr 20, 2019
In an increasingly service-led economy, customer demand for better and more individualised service is set to continue to increase. This qualification helps employees working in contact centres, customer service or customer relations role. It is aimed at employees with...
by Colin McNab | Apr 20, 2019
The Scottish Vocational Qualification (SVQ) Level 4 in Care Services Leadership and Management at SCQF Level 10 recognises the knowledge and skills required from candidates working in management within the care sector. It has been designed to provide a robust and...
by Colin McNab | Apr 20, 2019
An administrator plays an important role within any business, providing administrative support within the workplace. Candidates completing this qualification will cover a broad range of activities with significant complexity, responsibility and autonomy, often in a...
by Colin McNab | Apr 20, 2019
An administrator plays an important role within any business, providing administrative support within the workplace. This qualification covers all aspects of administration with the candidate choosing the units that are best suited to their workplace role. Mandatory...
