SVQ in Customer Service SCQF Level 5 (GLOF 22)

In an increasingly service-led economy, customer demand for better and more individualised service is set to continue to increase. This qualification helps employees working in contact centres, customer service or customer relations role. It is aimed at employees with...

SVQ in Customer Service SCQF Level 6 (GLOD 23)

The key purpose of customer service is to win and maintain customer satisfaction and loyalty whilst continuously monitoring and improving customer service. Candidates completing this qualification will be prepared for role including customer relationship management,...

SVQ in Social Services and Healthcare SCQF Level 6 (GH5Y 22)

The Level 2 Scottish Vocational Qualification (SVQ) in Social Services and Healthcare allows candidates to demonstrate competence in job related skills in their particular area of work. The qualification has been designed in partnership with the Sector Skills Council,...

SVQ in Social Services and Healthcare SCQF Level 7 (GH60 23)

The Level 3 Scottish Vocational Qualification (SVQ) in Social Services and Healthcare allows candidates to demonstrate competence in job related skills in their particular area of work. The qualification has been designed in partnership with the Sector Skills Council,...
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SVQ