by gmccombe | Oct 4, 2019
Engineering covers a wide range of sectors and activities, and is a fast moving and diverse industry with many occupational routes including a significant number of roles at Technician level. Foundation Apprenticeships, Modern Apprenticeships and Graduate level...
by gmccombe | Oct 4, 2019
In an increasingly service-led economy, customer demand for better and more individualised service is set to continue to increase. This qualification helps employees working in contact centres, customer service or customer relations role. It is aimed at employees with...
by gmccombe | Oct 4, 2019
The key purpose of customer service is to win and maintain customer satisfaction and loyalty whilst continuously monitoring and improving customer service. Candidates completing this qualification will be prepared for role including customer relationship management,...
by gmccombe | Oct 4, 2019
The Level 2 Scottish Vocational Qualification (SVQ) in Social Services and Healthcare allows candidates to demonstrate competence in job related skills in their particular area of work. The qualification has been designed in partnership with the Sector Skills Council,...
by gmccombe | Oct 4, 2019
The Level 3 Scottish Vocational Qualification (SVQ) in Social Services and Healthcare allows candidates to demonstrate competence in job related skills in their particular area of work. The qualification has been designed in partnership with the Sector Skills Council,...
