Team Leading

This award allows candidates to demonstrate competence in job-related skills in their particular area of work and expertise. It is aimed at those in their first managerial role who are likely to have a limited span of control and responsibility for small teams of people. The qualification is jointly awarded with the Chartered Institute of Management (CMI). Candidates should be in a job where they are carrying out relevant tasks and responsibilities which allow them to gather the required evidence. No prior qualifications or knowledge are required to undertake the qualification.

To achieve this award, candidates must successfully achieve the four mandatory units plus two optional units :

Full details of the qualification can be found on the SQA or EAL Website as appropriate using the following link :

Full details of the Modern Apprenticeship framework can be found on the Skills Development Scotland Website using this link :

Qualification SVQ
SVQ Level 3
SCQF Level 6
Course Code GM28 22
Mandatory Units

Candidates must complete all Units:

HK25 04 5 SCQF Credits Manage Yourself
HK2L 04 6 SCQF Credits Develop & Sustain Productive Working Relationships with Colleagues
HC8V 04 6 SCQF Credits Allocate Work to Team Members
H8H2 04 7 SCQF Credits Provide Healthy, Safe, Secure & Productive Working Environments and Practices
Optional Units

Candidates must complete 2 Optional Units:

H5XP 04 9 SCQF Credits Lead your Team
H69F 04 5 SCQF Credits Help Individuals Address Problems Affecting Their Performance
HK2G 04 6 SCQF Credits Initiate and Follow Disciplinary Procedures
HK2J 04 6 SCQF Credits Initiate and Follow Grievance Procedures
H41M 04 4 SCQF Credits Induct Individuals into their Roles
H41N 04 3 SCQF Credits Manage Team Communications
H41P 04 5 SCQF Credits Promote Staff Wellbeing
H41R 04 4 SCQF Credits Identify Individuals’ Learning Needs and Styles
H9YF 04 6 SCQF Credits Monitor and Solve Customer Service Problems
HK20 04 8 SCQF Credits Work with Others to Improve Customer Service
H9YD 04 6 SCQF Credits Resolve Customer Service
HK21 04 5 SCQF Credits Support Customer Service Improvements
H988 04 6 SCQF Credits Quality Assure Work in your Team


Career Skills Units
Restricted Combinations
SVQ in Team Leading at SCQF Level 6 (GM28 22)